Hilary Norton

California Transportation Commission

Hilary Norton is the Chairwoman Emeritus of the California Transportation Commission (CTC) and Executive Director of FASTLinkDTLA, the Transportation Management Organization for Downtown Los Angeles. 

Hilary was appointed to the CTC by Governor Gavin Newsom in September 2019, and elected Chair of the CTC in August 2020.  Hilary concluded her second term as Chair on February 28th, 2022.  She brings over 30 years of experience in transportation and community development to her Commission role.  Ms. Norton’s primary goals as CTC Chair include investing over $5 billion in annual SB1 gas tax and other funds into California’s transportation infrastructure system in order to improve outcomes in equity, mobility across numerous modes, safety, environment/climate change resilience, and economic growth.

As the Executive Director of FASTLinkDTLA – a new Transportation Management Organization (TMO) for Downtown LA (DTLA)– with a goal of reducing single occupant vehicle (SOV) trips in DTLA by 75% by 2030.  To achieve this goal, FASTLinkDTLA TMO connects employers and residents to transit, micro-transit and on-demand shuttles, AVP parking, walking and biking options and advocates for new mobility options to be funded to travel to and within DTLA.  Through FASTLinkDTLA, Ms. Norton launched one of the first ever in LA County micro-transit systems, connecting travelers through the flexLA multi-mobility app, and connecting new on-demand wheelchair accessible vehicles (WAV), transit, vanpools, carpools, scooters, bike share, biking and walking.  FASTLinkDTLA enthusiastically supports the proposed LA Streetcar for DTLA, as well as new Metro rail and bus service planned for DTLA such as the Regional Connector, West Santa Ana Branch and Sixth Street/Arts District Station on the Metro Red/Purple Line.

As Fixing Angelenos Stuck in Traffic (FAST)’s founding Executive Director since 2008, Ms. Norton mobilized a diverse coalition of business, labor, civic groups, educational institutions and transit organizations to support policy and infrastructure improvements to LA’s mobility, livability and economic prosperity.  FAST’s primary focuses: 1) Mobility Hubs – carshare, bikeshare, bike parking, EV charging and traveler services at transit stations, job and education centers; 2) comprehensive arterial improvements to improve travel time, encourage mode shift, and promote safety and transit connectivity; 3) Metro ExpressLanes expansion throughout LA County, creating the Metro ExpressLanes Business Roundtable to support the I-110/I-10 pilot corridors;  4) Expanding LA County’s bus rapid transit (BRT) network, especially in her neighborhood of Eagle Rock; and 5) Revitalizing the Arts District in DTLA with new mobility options: the Sixth Street/ Arts District Metro Station, and Sixth Street Viaduct / Sixth Street Park -- the largest bridge reconstruction project in LA’s history, adding bicycle and pedestrian lanes, and connections to the LA River and the Metro Red/Purple Line.

Ms. Norton is President and Managing Partner of Effect Strategies, a full-service strategic communications firm, with clients ranging from biotech/life sciences to innovations in service delivery, clean buildings, and mobility.

Ms. Norton served as 2018 Chairwoman of the Los Angeles County Business Federation (BizFed), and is on the Board of Directors of the Central City Association. She co-chairs the Transportation Committees for BizFed, the LA Chamber of Commerce, and the LA Business Council (LABC). 

Ms. Norton is a member of the UCLA Institute for Transportation Studies (ITS) Advisory Board and a member of SCAG’s GLUE Council and its TDM Working Group.

Ms. Norton holds a BA from Wellesley College and a Master in Public Policy from Harvard University’s John F. Kennedy School of Government.  She is the mother of two adults, Xavier and Eva Orozco.